CONFIDENTIAL PROPOSAL

T-360 AI Platform

Transforming Tijarah360 into the MENA Region's First Agentic AI Business Operating System

Prepared By Khaldun Systems
Prepared For Tijarah360 Leadership
Date January 2026
PART 1

The Opportunity

THE CHALLENGE

1The Market Shift

$15.2B+
Global Restaurant POS Market by 2030 (8.9% CAGR)

⚠️ Traditional POS is Dying

Systems that only record transactions are being replaced by AI-powered platforms that actively run businesses.

⚡ AI-First is the New Standard

Modern businesses expect their software to think, predict, and act — not just store data.

COMPETITIVE INTELLIGENCE

2The Competitive Threat

TabSense.ai — $5M Funded Competitor

Saudi startup backed by Jasoor Ventures (PIF-backed) positioning as the "#1 Agentic AI POS" for restaurants.

What they offer:

  • AI Business Insights via WhatsApp
  • Smart Product Recommendations
  • AI Voice Order Taking
  • Multi-branch Review Analytics
  • Competitive Price Monitoring

⏰ Every month without AI capabilities is a month where competitors capture mindshare.

YOUR ADVANTAGE

3Tijarah360's Foundation

📦 10+ Product Ecosystem

Comprehensive platform: POS, Insights, SelfOrder, CustomerConnect, and more.

🏪 Broader Market Coverage

Retail + F&B + Services — TabSense only serves restaurants.

📋 ZATCA Phase 1 & 2 Compliant

Full Saudi e-invoicing compliance with Fatoora integration.

📴 Offline-First Architecture

Works without internet — critical for Saudi retail.

The Bottom Line

Tijarah360 has the infrastructure, the customers, and the compliance. What's missing is the AI intelligence layer that transforms it from a recording system into an active business partner.

PART 2

The AI Agents

🧠

T-360 Genius

Your AI Business Assistant via WhatsApp

What It Does

Ask questions about your business in plain Arabic or English — get instant, intelligent answers. No dashboards to navigate, no reports to generate.

💬 Example Conversation
Owner: "How were sales yesterday across all branches?"
Genius: "Yesterday's total: SAR 47,250 across 5 branches. Branch 3 led with SAR 12,400 (+18%). Branch 2 was down 8% — slow lunch rush. Top seller: Chicken Shawarma (342 orders)."
Owner: "Why was Branch 2 slow?"
Genius: "3 negative Google reviews yesterday mentioned 'long wait times.' Staff attendance shows 2 absences during peak hours."
T-360 Genius Dashboard

More Use Cases

📊 Inventory Check

"What's my stock level for chicken?" → Instant answer with reorder recommendation

📈 Trend Analysis

"Which products are trending up this month?" → AI identifies patterns

💰 Profitability

"What's my most profitable item?" → Margin analysis across menu

🕐 Peak Hours

"When should I have more staff?" → Hour-by-hour demand forecast

🎯

T-360 Recommender

AI-Powered Upselling at Every Transaction

T-360 Recommender

What It Does

Automatically suggests complementary products to cashiers during checkout, increasing basket size by 10-20%.

🍔 Real-Time Example

Customer orders: Chicken Burger (SAR 25)

AI instantly suggests:

  • 🍟 Large Fries (+SAR 8) — 67% of customers add this
  • 🥤 Pepsi (+SAR 5) — Popular combo
  • 🎁 Make it a Meal (+SAR 12) — Best value bundle
+15%

Average Basket Size Increase

How It Learns

🕐 Time-Based

Morning = Coffee suggestions. Evening = Desserts. The AI adapts to time of day.

📦 Stock-Aware

Never recommends items with low inventory — avoids customer disappointment.

T-360 ReviewIQ

Customer Sentiment Intelligence Across All Platforms

What It Does

Aggregates and analyzes reviews from Google, Talabat, Jahez, Hungerstation, and social media. AI identifies patterns, tracks sentiment by branch/product, and suggests improvements.

📊 Weekly Intelligence Report

Branch 3 Alert: Rating dropped from 4.5 to 4.1 this week

Issue Identified: 12 mentions of "cold food" in delivery reviews

AI Recommendation: Check delivery bag insulation or reduce delivery radius

Positive Trend: "Friendly staff" mentioned 23 times (+40% vs last week)

T-360 ReviewIQ

Tracking Dimensions

📍 By Branch

"Branch 3 has declining ratings — investigate"

🍽️ By Product

"Biryani complaints about portion size"

👤 By Shift

"Delivery delays during evening shift"

📈 Trends

"Sentiment up 15% after menu change"

💰

T-360 PriceWise

Competitive Pricing Intelligence in Real-Time

T-360 PriceWise

What It Does

Monitors competitor prices across Talabat, Jahez, and Hungerstation daily. Identifies where you're overpriced, underpriced, or missing profit opportunities.

📈 Price Optimization Alert

Your Price: Chicken Shawarma @ SAR 18

Market Average: SAR 22 (+22% higher)

Recommendation: Increase to SAR 21 — potential +SAR 4,200/month extra profit

Competitor Alert: Al Baik just reduced burger prices by 10%

+8%

Profit Margin Optimization

🎙️

T-360 VoiceOrder

24/7 AI Phone Order Taking

What It Does

Customer calls → AI answers in Arabic or English → Takes order naturally → Sends directly to kitchen. No human required. Works 24/7 without breaks.

📞 Live Call Example
Customer: "I want a chicken burger with fries"
AI: "Perfect! Chicken burger and fries. Would you like a drink with that?"
Customer: "Yes, a large Pepsi"
AI: "Great! Your order: Chicken burger, fries, and large Pepsi. Total is SAR 45. Where should we deliver?"

✓ Order sent directly to kitchen POS system

T-360 VoiceOrder
-70%

Call Center Staffing Costs

🖼️

T-360 VisualGen

AI-Powered Product Photography & Content

T-360 VisualGen

What It Does

No photographer? No problem. Describe your new menu item, get a professional product photo instantly. Auto-generate social media captions in Arabic and English.

📸 New Menu Item Launch

Input: "Spicy buffalo chicken sandwich with melted cheese and jalapenos on a brioche bun"

Output in 30 seconds:

  • ✓ Professional product photo (branded background)
  • ✓ Instagram caption in English
  • ✓ Instagram caption in Arabic
  • ✓ Menu description text
PART 3

A Day With T-360 AI

REAL-WORLD SCENARIO

7Mohammed's Restaurant Chain

Mohammed owns 5 restaurant branches in Riyadh. Here's how T-360 AI transforms his daily operations:

7:00 AM

Morning Briefing via WhatsApp

Mohammed texts T-360 Genius: "How did we do yesterday?" Gets instant summary of all 5 branches — sales, top items, any issues.

9:00 AM

ReviewIQ Alert

Notification: "Branch 3 received 2 negative reviews about cold food delivery." Mohammed contacts the branch manager immediately.

11:00 AM

New Menu Item Launch

Describes "Spicy Chicken Wrap" to VisualGen. Gets professional photo + Arabic/English social media captions in 30 seconds.

1:00 PM

Lunch Rush — VoiceOrder Handles Calls

200+ phone orders taken automatically by AI. Staff focuses on kitchen and service instead of answering phones.

4:00 PM

PriceWise Opportunity

Alert: "Competitors raised shawarma prices by SAR 3. Opportunity to increase your margin." Mohammed updates prices.

8:00 PM

Recommender Impact

End of day: Average basket size up 12% thanks to smart upselling suggestions at POS.

PART 4

Competitive Edge

HEAD-TO-HEAD

8T-360 AI vs TabSense

Capability TabSense.ai T-360 AI (Tijarah360)
Market Focus F&B Only F&B + Retail + Services
WhatsApp AI Assistant
Voice Order Taking ✓ + Multilingual
Review Analytics ✓ + Multi-platform
AI Image Generation ✓ Unique!
Retail AI Agents ✓ Unique!
ZATCA Compliance Unknown ✓ Phase 1 & 2
Offline Capability Unknown
Existing Customer Base Starting fresh ✓ Proven market
PART 5

Business Impact

RETURN ON INVESTMENT

9Expected Results

📈
+15%
Basket Size

via Recommender

📉
-70%
Call Costs

via VoiceOrder

💰
+8%
Margins

via PriceWise

24/7
Operation

AI works always

IMPLEMENTATION

10Phased Roadmap

Phase 1 Months 1-3

Foundation

  • T-360 Genius (WhatsApp AI)
  • T-360 Recommender
  • Data Integration
Phase 2 Months 4-6

Intelligence

  • T-360 ReviewIQ
  • T-360 PriceWise
  • Analytics Dashboard
Phase 3 Months 7-9

Automation

  • T-360 VoiceOrder
  • T-360 VisualGen
  • Full Platform Rollout
PART 6

About Khaldun Systems

OUR TEAM

1120+ AI Specialists

Ammar Aftab Raja

Co-Founder & CTO, Khaldun Systems

PhD, LSE Stanford AI Harvard State Bank of Pakistan JazzCash Catalant

Built AI systems at national scale. Turns complex problems into working software.

Team Expertise

  • ✓ Large Language Model Integration
  • ✓ Voice AI & Conversational Systems
  • ✓ Recommendation Engines
  • ✓ Arabic NLP & Multilingual AI
  • ✓ Saudi Market & ZATCA Expertise
TECHNICAL CONSIDERATIONS

12Common Questions

What data access does the AI need?

Read access to existing T-360 database via APIs. No direct database access — all secure and audited.

How long does implementation take?

Full suite: 6-9 months. Quick MVP with 3 agents: 3 months.

Works with existing infrastructure?

Yes. We build on top of T-360 via APIs. No system replacement needed.

Customer data privacy (PDPL)?

All processing follows Saudi PDPL. Customer data stays in your infrastructure.

Ready to Transform T-360?

Let's schedule a detailed discussion to explore how we can bring this vision to life.

Ammar Aftab Raja
Co-Founder & CTO, Khaldun Systems